A few things
you might be wondering.
Can’t find what you’re looking for? Send us an email and we’ll be happy to help.
Begin your order online, choose any keepsakes or extras you’d like, then book a relaxed 30-minute Story Call with Peter. He’ll guide the conversation and gather the memories, people, moments and musical direction behind your song. From there, your story is shaped into your personalised song.
Not at all. Peter will talk with you about musical styles, energy, mood and the feeling you’d like the song to have. You don’t need musical knowledge or a perfectly prepared story — Peter will guide you through it.
Peter is the Creative Storyteller behind Say It In Song. He works with you to uncover and shape your story, words, emotion and creative direction. Modern creative technology, including AI-assisted music tools, is then used as part of the production process to help bring that direction to life.
Learn more about our Creative Process →Yes. You’ll receive two finished versions using the same personalised lyrics in two different musical styles.
Standard creation time is approximately 3–5 business days following your Story Call.
If you need it sooner, Rush Creation may be available for approximately 1–2 business days following your Story Call, subject to weekly availability.
We understand that plans can change. If you need to change your Story Call time or have a question about an order you’ve already placed, simply email us at sayitinsongau@gmail.com and we’ll be happy to help. Story Call changes are subject to availability, so please let us know as soon as you can.
Let Peter know within 30 days of receiving your song. He’ll work with you through one consolidated change round to better capture the story, feeling or musical direction you were hoping for.
If you’re still not happy after that change round, the Personalised Song is covered by our 30-Day Money-Back Guarantee.
Read our Refund Policy & 30-Day Money-Back Guarantee →Absolutely. A personalised song can be created for birthdays, anniversaries, weddings, Mother’s Day, Father’s Day, Christmas, tributes and memorials — or simply as a way of telling someone what they mean to you.
The person receiving the song doesn’t need to know about it. You can share their story with Peter during your Story Call and keep the finished song as a surprise.
You can add a Keepsake Gift Box + USB, Framed Lyric Keepsake, Keepsake Bundle or Personalised Video to Your Song.
Physical keepsakes include FREE Express Post within Australia.
You supply the photographs and images you’d like included, and Peter creates a personalised video around your finished song — bringing the memories, people and moments behind the story together visually.
Yes. Personalised Songs are delivered digitally, so they can be created for customers around the world.
Physical keepsakes currently include FREE Express Post within Australia. If you are outside Australia and would like a physical keepsake, please contact us before ordering so we can discuss delivery options.
Yes. Say It In Song combines human storytelling with modern creative technology.
Peter personally guides the story, words, emotion and creative direction behind your song. AI-assisted music technology is then used as part of the production process to help bring that direction to life.
Learn more about our Creative Process →Your story is treated as personal customer information and is not automatically published, added to Hear the Songs or shared publicly simply because you order a song.
